Customer Testimonials

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Google Jan 11, 2025

I had a wonderful experience from start to finish when purchasing my LEXUS 350RX Hybrid. My Sales Representative Keenan Mason, displayed the ultimate professionalism and courtesy. He was also very attentive when dealing with me. I’m very grateful and thankful for my new vehicle. I was also introduced to the General Manager and the Finance Manager was also a great help. Thank You.

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DealerRater Jan 11, 2025

Great customer service from Cordell and all the sales persons who helped me to get my Lexus. The dealership treated me like a queen. I had the big red bow on top of the car and took pictures standing by the car. I was totally impressed with the use of technology when signing the paperwork. Overall, Jim Hudson dealership is highly recommended to anyone who wants great deals on cars and great customer service. DECEMBER TO REMEMBER!

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Google Jan 10, 2025

Our buying experience at Jim Hudson Lexus was very positive. The car sold itself. Our salesman Paul was very good. No pressure. Very knowledgeable. We love the RX 350 hybrid and would definitely buy another car at this dealership.

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Google Jan 9, 2025

I had an outstanding experience purchasing my new car from Lexus! Our sales associate, Brandon, was absolutely fantastic—determined to find the perfect car that matched my needs and preferences. He was not only efficient and knowledgeable but also incredibly kind (and relatable) throughout the entire process. What truly set him apart was the extra mile he went to ensure I felt valued as a customer. We arrived later in the day after work and he spent the time allowing us the opportunity to work through different options on the lot to make sure we knew exactly what we wanted. ...

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Google Jan 7, 2025

Our experience with both Jim Hudson Lexus Augusta and our sales representative Sean Agner were nothing short of excellent. Most people dread the experience involved in purchasing a new vehicle and trust me when I say that this one was a Great experience. Sean Agner listened to what we were looking for in our vehicle and did not once try to upsell us or talk us into something different. Sean’s knowledge about the Lexus vehicles as a whole and many different vehicle features was quite impressive. We thoroughly enjoyed working with Sean and Highly Recommend that if you are ...

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Google Jan 5, 2025

4th Lexus I've purchased at J H Lexus in Augusta. My Salesperson, Cardell is fantastic, keeps me in the loop and does what he says he'll do.

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Google Jan 4, 2025

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Google Jan 4, 2025

Great car buying experience!

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Google Jan 3, 2025

Charles was an excellent salesman. He was on top of everything. Very knowledgeable. I have never had a Lexus before. I have had 5 BMWs and they don’t compare to the Lexus.

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Facebook Jan 3, 2025

Thids is our Third 4th Lexus and the last 3 with Jim Hudson of Augusta, Paul /foust has been exceptional in eash one, that is why we come back again. Service is great, Dealership would be a AAA rating. Nancy

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Google Jan 3, 2025

Jim Hudson Lexus made buying my car easy! Top notch customer service. Highly recommend them.

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Google Jan 2, 2025

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Google Jan 1, 2025

The best car buying experience I have ever had! Rashad listened to me and delivered the exact car I wanted. Without a doubt, the best car consultant and dealership I have ever had the pleasure working with; and I will be back! Thank you for a job well done!

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Google Jan 1, 2025

The salesperson Bryan was very professional and did everything to make this car sale easy! The manager Joseph was kind and took the time to answer any additional concerns I had. Because of the professionalism, kindness & knowledge both Bryan & Joseph showed thru out this process it made it easy for me to make this car purchase. I am confident that I made the right decision to do business with Jim Hudson Lexus car dealership!

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Google Jan 1, 2025

Working with Dewey and the whole Lexus staff was great. Everyone went above and beyond to make this car purchase great. Many thanks to Tom Campbell, Sara Mooney, Dylan Taylor and Bill Gibbs

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Google Dec 30, 2024

We could not be happier with our experience with Tyler Wright and Jim Hudson Lexus Augusta. He was patient as we researched and took our time deciding on a specific model. He also wasn’t pushy but was eager to do business with us. We have had one extreme or the other in that category. Our buying experience with the Augusta location was one of the best experiences we’ve had. We highly recommend them and Tyler for your needs.

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Google Dec 29, 2024

This is my second time purchasing a vehicle from Jim Hudson Lexus Augusta and once again, you exceeded my expectations! From the moment I walked in, the level of professionalism, attention to detail, and genuine care was top-notch. Scott was awesome! From our first interaction until I drove away in the vehicle. He made the entire process seamless! His expertise, transparency, and friendly approach made what can often be a stressful experience truly enjoyable. Martelli, sales manager was equally as amazing! The entire team, from the greeters to customer relations, to the technology specialist (Zack) was courteous and professional. Thank ...

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Google Dec 29, 2024

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Google Dec 28, 2024

Thank you, Scott. You made my complicated car buying experience easy. I love my new RX350!!

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Google Dec 27, 2024

My wife and I had an outstanding experience with Jim Hudson Lexus in Augusta, GA. The sales manager Martelli Beall and salesman Brandon Pridgen were highly professional, very helpful, knowledgeable, and they made the entire sales experience extremely smooth! We got exactly the car we had been searching for for over 9 months - a true Unicorn! It was beautiful and exactly the car we wanted - a new 2024 TX550h+ Luxury in Mica Blue with the Beige interior!! We have not seen another one like it anywhere and I contacted over 10 other Lexus dealerships in the last year trying to ...

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Google Dec 23, 2024

Sean was very professional and patient while working with me to find a car I wanted. He was thorough and gave me all the information I needed. He wasn't pushy or dishonest and did not rush me in deciding. I'm so glad I had him as my salesperson.

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Google Dec 23, 2024

Chris made my car purchase fast and easy. He's a real pro at his job, and a very nice man as well.

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Google Dec 21, 2024

On December 17 I bought my first Lexus. I was talking to 3 dealers. Jim Hudson Lexus was the only one to call me back. Customer service was amazing. All questions were answered. I wonder why I didn't buy a car at Jim Hudson before.

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Google Dec 21, 2024

Best sales experience of my life. John Nash at JH Lexus is fantastic and recommend calling this gentleman for any of your automobile needs. He contacted me, stayed in touch, asked for my business, made me feel as though he truly wanted my business, did what it took to earn my business, provided a smooth, efficient, positive, experience, and now I am a customer for life. His technology specialist Zack was incredibly helpful and even provided his personal contact information should I have any additional post sale tech questions; which I did and he followed up immediately. Kyle in finance ...

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Google Dec 21, 2024

Al was my salesperson and he was awesome!

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Google Dec 19, 2024

Thank you, Brian! You were a trooper helping us end up in the RX!! We love it and are very grateful you hid the key for us! 😉

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Google Dec 18, 2024

We had the pleasure of working with Tyler Wright at Jim Hudson Lexus Augusta, His manner, knowledge of inventory, knowledge of the specific vehicle we were purchasing was impressive. Tyler did an excellent job and we will certainly recommend him to friends. We have worked with numerous sales people and he was by far, the best we ever encountered. Kathy and John Mootz

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Google Dec 18, 2024

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Google Dec 17, 2024

Great experience! Did not feel pressure on any particular car. Brandon was more interested in finding the car for me.

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Google Dec 17, 2024

Start to finish this was a Lexus-worthy experience. I recommend them wholeheartedly.

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Google Dec 17, 2024

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Google Dec 15, 2024

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Google Dec 15, 2024

Cardell and Jim Hudson Lexus have amazing customer service. I came in with the car that I wanted to see from their website. Cardell was so helpful and consistent. He never pressured me into buying throughout the process. He was very patient with me. He and the finance team were very thorough with explaining the financial side and worked me out a better deal than my credit union offered. I would definitely recommend Cardell and Jim Hudson Lexus to anyone looking to buy, sell or trade a vehicle.

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Google Dec 13, 2024

I had a wonderful experience. This was my first car purchase on my own after a significant life event, and the sales rep, Brian, made it extra special for me. I felt very cared for. I knew I wanted a Lexus, and I’m so glad I gave my business to Jim Hudson.

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Google Dec 13, 2024

Very professional and courteous staff!! The atmosphere is amazing and the experience is comfortable and satisfying.

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Google Dec 13, 2024

Paul is a great consultant of “Jim Hudson Lexus” here in Augusta, GA! I always buy a Lexus since 2001 and change with the new models every 4-5 years. Each time I look for Paul and he helps me in choosing and buying process. Paul is always friendly, kind and very professional. Anyone who considers buying a car from JHLexus, I definitely recommend that they should look for Paul Foust. Dane

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Google Dec 12, 2024

Very pleasant vehicle buying experience!

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Google Dec 12, 2024

The total car experience was a first for me. Cardell Burton and I worked solely via email and text messages. When we found the right car for me, the process was simple and ease. I only had to go in and sign the paperwork. Mr Burton worked tirelessly behind the scenes to assist me in finding the perfect car. I was in and out of the dealership with one hour and thirty minutes. Mr. Burton exhibited great patience while working with me. I can’t thank him enough.

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Google Dec 11, 2024

Tyler was a very pleasant and personable young man. He made me feel very comfortable throughout the whole purchase experience. Love my RX 350!

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Google Dec 10, 2024

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Google Dec 10, 2024

Just bought a 2021 RAV 4 Hybrid from Jim Hudson Lexus in Augusta, Ga. I was surprised that everyone I met was very friendly and not overly aggressive trying to sell me a car. Sean was very accommodating and Sara in F &I was very thorough. I would buy another vehicle from Jim Hudson Lexus. Charlie

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Google Dec 10, 2024

You couldn't ask for a better car buying experience.

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Google Dec 10, 2024

Very professional and courteous staff to work with while buying a vehicle

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Google Dec 6, 2024

Brandon was amazing to work with! He answered all of my questions, he wasn't a pushy car salesman, and he made the purchase of the vehicle an easy transaction! I highly recommend Brandon because he exhibits a high level of professionalism! Thank you again Brandon!

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DealerRater Dec 5, 2024

Brandon is a very knowledgeable and customer focused salesman. I am a repeat customer of his due to his excellent customer service.

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Google Dec 4, 2024

We had a great experience at Jim Hudson Lexus. It was our second time purchasing a new car from this dealership. Their customer service is outstanding!

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Facebook Nov 28, 2024

We had a wonderful buying experience at Jim Hudson Lexus! All of their staff is exceptional. We worked with Keenan Mason throughout the entire process. He ensured we left there with exactly what we wanted. He was wonderful to work with and we will absolutely return for our next purchase.

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Google Nov 28, 2024

Brandon provided excellent customer care and service. He worked until he found the deal that would work best for me. This is the second Lexus I bought and Brandon worked both deals. I can’t say enough how I appreciate the five star plus service he provided!

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Google Nov 27, 2024

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Google Nov 27, 2024

Excellent customer service and sales experience. Everyone I encountered throughout the process was exceptional. I definitely plan on doing business again in the future.

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DealerRater Nov 27, 2024

Very satisfied with my car. I hope and look forward to the future with Lexus

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Google Nov 26, 2024

Overall excellent experience. Al was a pleasure to work with. Unlike any car buying experience I’ve been thru before.

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Google Nov 24, 2024

We met Tyler during his first week at Jim Hudson Lexus. We test drove a couple of the SUV’s just to get a feel for things. We also expressed interest in the GX550, but none were available to test drive at the time as they were already reserved for other clients. Tyler was not pushy, but very good at keeping us in the loop. He let us know when a GX550 was available to test drive. He patiently answered our questions and explained differences in trim levels. We did not have a specific color in mind, just certain colors ...

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Google Nov 23, 2024

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Google Nov 21, 2024

Cardell is the absolute best! He always makes sure I’m taken care of. Love me some Lexus.

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Google Nov 21, 2024

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Google Nov 19, 2024

Dewey is a great Salesman and I will be coming back to him when I'm ready to upgrade my car.

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Google Nov 15, 2024

An amazing experience! Everything was quick, convenient, and tailored to my needs. Even though I live almost three hours away, this Lexus dealership and especially Brandon Pridgen went above and beyond to ensure the entire process was seamless. Thank you, Brandon, for making me and my family feel truly valued!

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Google Nov 15, 2024

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Google Nov 9, 2024

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Google Nov 9, 2024

Love the Gold Cart ride around the Place. This girl at the Country 99 Music area was SO HAPPY TO MAKE NEW FRIENDS!

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Google Nov 5, 2024

Tyler Wright was great to work with as was everyone else throughout the process. Tyler returned calls, emails and texts promptly. Would not hesitate to use his services again or recommend him and Jim Hudson’s dealership to a friend.

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Google Nov 5, 2024

Tyler made the buying experience amazing! He was diligent and prompt in the search for the vehicle we liked. He communicated with us throughout the process so that we had the information we needed. His work ethic is top-tier, and we are glad we worked with him!

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Google Nov 1, 2024

Our third car from Brian. Always replies with any answers promptly, he is efficient and makes the sale a pleasant experience.

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Google Nov 1, 2024

Always a great experience when I purchase from Jim Hudson dealerships. 2 vehicles so far, and in the market for a third. Brian Ford, thank you!

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Google Oct 29, 2024

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Google Oct 28, 2024

Informative, fast, organized and friendly. Very pleased!

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Google Oct 27, 2024

Keenan was wonderful, he was very informative and outgoing. He took the time to explain the details of the car my grandmother purchased along with the break down of everything included. I highly suggest asking for him if you go to the Lexus dealership.

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Google Oct 27, 2024

Keenan was great today, he made us feel welcomed. He also made the car selection and buying process super straight forward. Keep up the great work Keenan.

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DealerRater Oct 26, 2024

Outstanding business and individuals. A pleasure to do business with them whether it’s the general Manager or the service department.

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Google Oct 25, 2024

Everyone was very kind and easy to work with. I bought a Lexus from Dewey Wilson 6 years ago and he helped me again this time. Very helpful

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Google Oct 24, 2024

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Google Oct 23, 2024

Dewey was great to work with. He is very knowledgeable and not pushy. He found me the perfect car!

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Google Oct 20, 2024

This is the only place I will go ever to service my Lexus, Denzel is the best service advisor ever. He is attentive to the needs of my car and my overall safety. Honest and fair service department.

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Google Oct 16, 2024

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Google Oct 16, 2024

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Google Oct 14, 2024

I give them a 4 star, the only reason they did not get the 5 star was because of their low trade in offer for my car I wanted to trade in. When I purchase my 1st Lexus they low balled me on my trade in, they were 25% low on my trade in from what other dealers had offed me on it. I had to show them the offers to get them to match what other dealer were willing to purchase my car out right from me for cash. Big problem here is if other dealers are willing to give me 25% more ...

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Google Sep 26, 2024

One of the Greatest salesman in the CSRA .....

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Google Sep 26, 2024

Paul was a great salesperson. And everyone we dealt with at Jim Hudson was professional and friendly. Thanks for selling me my Lexus!!

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Google Sep 25, 2024

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Google Sep 23, 2024

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Google Sep 21, 2024

Great experience. Very knowledgeable staff and large selection. Everyone treated us 1st class. Friendly follow-up after the purchase to make sure we knew all features and were 100% satisfied. We “experienced and will not forget” Thanks Jim Hudson Lexus of Augusta !!

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Google Sep 21, 2024

Phenomenal experience!!! The entire team at Jim Hudson Lexus was amazing. Scott went as far as FaceTiming us our vehicle of choice to ensure it was what we wanted prior to traveling to the dealership, since we lived out of state.

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Google Sep 21, 2024

Outstanding experience dealing with car purchase you could get !!! Thanks Scott !!!

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Google Sep 13, 2024

Brittany was awesome.

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Google Sep 12, 2024

Seems very customer oriented. Scott is a very likable guy. Am pleased with my 2016 QX60. Loved that we got to test drive it all weekend. That made a big difference and really cinched the deal! Although I wasn’t able to negotiate on price at all, I feel like I got a great car.

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Google Sep 11, 2024

Great experience! Drove from West Columbia to Augusta and got a good deal on a used Infiniti. Chris was great to work with and made it easy.

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Google Sep 11, 2024

I have never experienced a more pleasant sales experience than the one I recently had with Jim Hudson Lexus and Paul Foust my sales contact. Paul listened to my request and needs and went out of his way to find exactly what I was so impressed I purchased two cars. I was even introduced to the owner. I am Happy and thankful and look forward to a Long term relationship with Paul and Jim Hudson dealerships. Great people!

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DealerRater Sep 11, 2024

The facility is nice. The sales are professional and worked hard to meet our needs. The person who explained the features of the vehicle to us was patient and professional

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Google Sep 10, 2024

It was a great experience Chris reassured me and was able to get me exactly what I wanted, he did a great job 👍

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Google Sep 10, 2024

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Google Sep 10, 2024

Another great experience!!! Scott Spivey did a great job again ….. knowledgeable, honest and no pressure … This is the only dealership we trust

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Google Sep 9, 2024

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Google Sep 7, 2024

Lexus Augusta is hands down the best dealership!! We were treated fantastic! Thank you so much for providing us with such great customer service!

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Google Sep 6, 2024

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Google Sep 5, 2024

Scott Spivey was so helpful and has the best personality! We just love Jim Hudson Lexus and their buying process is so easy!

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Google Sep 5, 2024

My family recently purchased a car, everyone went out of their way to make us feel comfortable about our purchase and even stayed late (after closing time!) to make sure everything went smoothly ! I can’t thank the team enough for our experience. A special thank you to Terry Miller who was extra courteous to my family and 2 young children. Really wonderful experience! Also thank you to Mr Kyle Christiansen who spent extra time explain every detail of the purchase to my wife and I. Also thank you to Austin Kernaghan who stayed after closing to explain the technology of ...

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Facebook Aug 31, 2024

Rashad Doe was a breath of fresh air. I knew down to every detail what I wanted and he made it happen QUICKLY. He didn’t become my salesperson but my friend! I HIGHLY suggest a Lexus to drive but buy

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Google Aug 31, 2024

Rashad Doe was a breath of fresh air. I knew down to every detail what I wanted and he made it happen QUICKLY. He didn’t become my salesperson but my friend! I HIGHLY suggest a Lexus to drive but buying from Rashad would be you biggest reward!

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Google Aug 31, 2024

Great experience buying a car from Jim Hudson!


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