Customer Testimonials
My wife and I still can't believe we did it! The folks at Jim Hudson Lexus made it a very comfortable and personal experience... and we absolutely LOVE the car!
Wonder, professional and relaxing from beginning to end! Brian was superb in helping me make a decision. Zack was great in explaining the technology and how to operate every thing.
The service was outstanding, the best experience in car buying history. Both Fredrick and CJ were amazing. I saw exactly what I wanted online and they made the process as smooth as possible. All staff that I encountered were friendly and inviting, I will recommend everyone to these guys. Thanks for an amazing car buying experience!
Amazing customer service from start to finish! An incredible team from the General Manager, Bill Gibbs to Scott Spivey in Finance and Zack Fallos my Technology Specialist. I can’t recommend Jim Hudson Lexus AUGUSTA enough!
Amazing customer service!
I had a Stress Free buying experience with my salesman-Brian Ford😊 I would highly recommend him if you are in the market for a New Lexus or a Used Vehicle👍🏻
My experience with Charles and Jim Hudson was wonderful!! They have always made sure everything with my car has been taken care. They have also checked with me aftter every maintenance also. Charles has been great to me and I have really enjoyed dealing with him.
Brittany Irby was so easy to work with! She was very knowledgeable and made our purchase so easy. Great personality! Thanks Brittany! Joe and Jan
I’m pleased with the service and the patience you show with my wife and myself during the purchasing of my SUV and hope to continue doing business with Jim Hudson. And with Mr Scott Thank you for a great service.
Will Pfotzer went above and beyond in his service when he really didn’t have to! You don’t meet people like him anymore. So kind and extremely helpful.
Austin took car of helping me get car #2 from Jim Hudson Lexus, everything went smooth and I ended up with what I wanted and the whole process went smoothly Austin is always a pleasure to work with very attentive and gets back with you quickly I had an excellent experience
Great deal and salesman was wonderful.
Easy, enjoyable & convenient. I got just the car I wanted & the entire experience was pleasant!! Brittany is outstanding!! Amy Burnette!
I just purchased a new Lexus Fromm Brittany at Jim Hudson Lexus and my experience was OUTSTANDING! I highly recommend a Lexus, Jim Hudson and specifically working with Brittany! She was terrific!! Thanks for all your help! Amy Burnette!
Seamless purchase! Frank was most helpful and no glitches!
I will never buy anything other than a Lexus. Just bought my second Lexus from Charles Cook. I actually look forward to buying from Jim Hudson Lexus because I know all I have to do is just put gas in the car and drive it. They do everything else to make sure you enjoy your vehicle. Best service ever.
Pros all the way. I don’t like the “car buying experience “ but they made it okay.
Recently purchased a new GX460 from Dewey Wilson at Jim Hudson Lexus in Augusta. Five star experience.
It was easy doing a trade in, working with Austin has been a blessing, simple and easy to work with.
Very good experience at Jim Hudson Lexus with Rick Bowen. His communication was great. He was very easy to work with
Always a pleasure doing business with Jim Hudson Lexus!
One of the best car buying experiences in my life! Very professional and Scott Spivey delivered on everything I requested! Two thumbs up
Wonderful experience! Frank Gibbs and the entire team were a huge help and made my first time car purchase a seamless experience.
Our experience with Charles Cook at Jim Hudson Lexus was great! He took the time to answer all of our questions and went out of his way to make sure the vehicle was a good fit for us and our budget. I can't thank him enough for his exceptional level of service he provided to us. We will definitely be returning to Jim Hudson Lexus for any and all of our future car needs!
I have received wonderful service by professionals.
The dealership was responsive to all my questions in addition was helpful in arranging to have my old car detailed. The tech person Michael, has been very helpful with the technical details of the car and questions I had about educating me on how to work the technical aspects of the apps. Frank was a great help in locating a car and following up on all my questions.
Customer service is outstanding. Everything about this dealership from sales to service is top notch. I’ve purchased two vehicles from my salesman Cardell Burton and he has bent over backwards to meet our needs. I would recommend Cardell Burton and Jim Hudson Lexus to anyone looking for a luxury car experience.
Friendly, knowledgeable and courteous company representatives. I walked in, said what I wanted and drove off two hours later with full confidence in what I was told and sold.
love this place, Mr. Gibbs takes personal interest in the sale and quality of customer engagements
The first time I went to Jim Hudson Lexus I knew exactly the car I wanted because I saw it on a FB ad for Jim Hudson Lexus. My husband and I went up to the dealership and talked to Charles Cook. I never thought I would find a car salesman I would go back to over and over but I will always go see Charles! Anyway, the attention to detail was something I had never experienced and the professionalism matched with the same amount of “old friends” feeling creates the most relaxed atmosphere, which is good for what can ...
Personalized service and professionalism was shown to me from the first moment I set foot in the dealership! Brandon along with every other employee in the dealership, went over and beyond to ensure I was taken care of and that it was a win-win for us both. My new car was delivered to me in pristine condition with the bow on top! I would definitely recommend Jim Hudson Lexus Augusta if you are in the market for a vehicle. I promise you won’t regret it!!
Very pleasant experience my salesman was very knowledgeable about the car I purchase, and he has a nice personality Richard is a very nice guy the manager was extremely nice, and professional thanks to everyone I have my dream car.
Brandon and the finance team did an amazing job at getting me the car I wanted , hassle free . Forever customer . I’m beyond satisfied.
Wonderful car buying experience. Great customer service.
Very professional. Eric ask what I wanted and he would do whatever to make my experience enjoyable and he surely did that. Will do business with them again.
Paul was wonderful! Easy, no hassle, delightful experience!
Worked with salesman Brandon, fastest best experience I have had buying a car. Price was good too.
A wonderful experience at the dealership. Brian Ford helped me make great decisions with his expert knowledge, customer service & support. The entire staff provided excellent care during my buying experience. I thank all of them for their help. Love my new car. 😘
Friendly professional knowledgeable
Excellent service
Buying experience is great, they sit down with you and let you decide what you want not what they want to sell you
Easy going, not pushy… took vehicle to another dealership during the decision. Side by side comparison. Financing very easy. The trade in was fair… but we always want more value. The sales manager found more through other avenues and threw in roof rails. Food in dealership is delicious. The experience overall was what we have heard and happy to be part of the Lexus family. Thank you Sean.
Outstanding customer service. My salesmen Made me feel at home and like one of the guys. Jason Darby showed nothing but respect and concern and for that, I thank him. All in all, greatest car buying experience of my life. Again, thanks Jason.
It was a very clean and accommodating facility with great customer care and friendly staff. The salesman was very well informed and demonstrated patience and concern for all our questions.
I’d like to Thank Mr. Dewey at Jim Hudson Lexus in Augusta, Ga. We bought our daughter her first car as a teen there. She drove it her four years at the University of Alabama, but sad to say we had to trade it in a month ago. And, guess who we went to for new car?????? Of corse, it was Mr. Dewey and the experience was exactly the same……… Amaaaaazing!! Thanks Dewey for making our Family a part of yours!!’ Sydnei was so Happy to see you again!!! If you are looking for dedication and professionalism make sure ...
Austin was very knowledgeable and able to answer all my questions. He made buying a new car easy!
I had a wonderful experience with Brian Ford at Jim Hudson Lexus of Augusta. He was knowledgeable and friendly. He was never pushy and made me feel well taken care of.
Charles Cook was the greatest person to do business with. He was kind, friendly, intelligent, professional and has so much knowledge on the Lexus we purchased. Jim Hudson Lexus is the state of the art dealership with the kindness staff that I’ve ever experienced.
I’ve worked with Mr Cardell for years and he’s always went above and beyond for his customers. He always checked in from time to time to see if I was ready to purchase my new vehicle. I got it and I LOVE IT!! I’ll be back for my Lexus Truck soon🤗
Thank you for hosting the Christmas Wish again this year!
5 star experience from beginning to end
Very easy to work with not pushy at all.
This is my second time purchasing from Jim Hudson. Both times I had wonderful experiences. I still remembered my sales associates name with me my first car there and that was 10 years ago. Unfortunately, he was no longer working there when I recently called, but they immediately put me in touch with Jeffery and was wonderful. Then Paul stepped in and helped as well. Last, they came and delivered the vehicle to me and picked up my trade. I would highly recommend Jim Hudson Lexus to anyone!
I recently purchased a new Lexus from Jim Hudson Lexus of Augusta. I have been working with Lexus to puurchase my vehicles since 2016, and all of my experiences with the dealership have been great over the years (from the Management Team, Sales Team, Tech Team, Leasing and Business Team, Service, and all others)! This new experience was, once again, an excellent experience! I have worked with Joseph Guillory through the years, and he is always excellent from helpfulness and information to working with me on the details, as well as just being a very kind and patient person to know! ...
I love the friendly atmosphere which made me feel at ease and I didn’t have to wait for service.
This is my 3rd Lexus from Jim Hudson and 2nd from Dewey Wilson. Dewey is the best ever. He is patient and works to find the perfect vehicle. No one is as knowledgeable as Dewey and he is awesome
Scott Spivey was our salesman and he was pleasant and so patient. We would recommend this agency and Scott. Definitely deserve 5 stars.
Brandon and the entire staff at Lexus was amazing! This is the first Lexus I have ever owned, and I will never go back. I told Brandon what I needed and he and the staff took it from there. Thank you for such a smooth experience!
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The best experience I have received purchasing a vehicle! Customer service is top notch
The best experience I have received purchasing a vehicle! Customer service is top notch
Service Department: After the purchase of my used F150 from Jim Hudson Ford in Lexington with the maintenance package two and a half years ago. I had finally reached the point to cancel it approx half way through my contract and be credited to my loan due to waiting in the lobby for no less than 2.5 hours per oil change/tire rotation at other dealerships. I have had service done at surrounding Ford dealerships in the Augusta area and even another manufacturers service department and believe I have found the service department that will receive business from my wife and ...
Always a great experience !
Awesome experience! No high pressure sales tactics. Vehicle was as advertised. Internet Sales Manager John Nash was extremely knowledgeable and helpful.
I have purchased three vehicles from Jim Hudson Lexus in the past nine years. Joseph Guillory and Terry always provide great customer service! My mother recently purchased an amazing Honda from Jim Hudson Acura of Augusta. If you are interested in purchasing or trading in any car I highly recommend Jim Hudson Lexus Augusta! They always provide outstanding customer service!
Was in the need of a SUV saw one online and Mr John Nash did a great job making our wish come true. Even though our first choice was not our final choice. He made the buying experience a great one and we even got the bow experience. I got to drive my 2018 Mitsubishi Outlander out of the show room.
Best car buying experience ever!
I found a jeep on Facebook that these wonderful people were selling. I took my truck in for trade and they gave me a good deal for it and the jeep. They are people just like us and this is their job. Not only that but they will work with you. I've owned multiple vehicles in my life and buying this one was an easy process was in and out quickly. My guy Jason who sold me the jeep was excellent and he's very passionate about his job and will do his best to get you in something ...
Everything went well during entire process. Most helpful in every way.
Brittany Nelson did a wonderful job showing and explaining various Lexus vehicles. She was polite and assisted us through the purchase process. I would recommend her for a multitude of business opportunities.
Brittany Nelson represented the dealership during all my interactions through purchase. She was wonderful to work with.
I had an incredible experience at Jim Hudson Lexus! John Nash helped me throughout the process and I couldn’t be more satisfied. The customer service and overall process was so simple and enjoyable! I highly recommend if you’re considering!
Sean was great. Fast and accurate about pricing. Well be back to buy another vehicle next year.
Wonderful, John was great. Thank You
Brian Ford was wonderful to work with, I love my new car!
Great easy to work with people! Super delivery experience and lots of after the sale follow up!!
All I can say about Jim Hudson Lexus is excellence. Frank Gibbs made my buying a Lexus so easy. I recommend this dealership and salesperson, Frank Gibbs 100%. Thank-you Frank I love my new Lexus. Darlene
I had a great buying experience with sales consultant Paul Foust. I was driving from Charleston, SC so I called to make sure the car I was interested in was still there. I showed up like an hour before the dealership closed but Paul stayed late to finish my deal. He also had the car already washed, filled up with gas, and ready to go on my arrival. Super personable and knowledgeable guy (he’s been with Lexus 22 years). He helped me get to a price I liked, and even FedEx’d me items I left in my trade-in vehicle. ...
I purchased a 2023 Lexus 350 from Jim Hudson Lexus. While normally car buying is an adversarial relationship, my experience was completely different. John Nash was the sales person I'd talked with via phone and by email. He was friendly, courteous and professional. He took time to go over the highlights of the car and then brought it around front of the dealership so I could easily see the interior. He worked to get me the best price on my trade-in. That paid off the remainder of the car loan and left a substantial amount for a down payment. I had ...
Fantastic and courteous service. I found a spot o my upholstery on my new car a couple days after I took my car home. Scott took care of my car the same day I called, no questions asked.
This experience was great from beginning to end. I received a 10/10 service from the staff here. I was updated through the entire process, helped tremendously with finding what I wanted and with the numbers that was close to my like. I highly recommend this dealership. Great staff and the salesman was great! He made the process as simple and effective as possible for a car sale.
I’ve been working with Brittany Irby since February 2022. She has been professional and supportive throughout this purchase process. I highly recommend Brittany and Jim Hudson Lexus and will purchase from them again.
Scott was an amazing salesman to work with. He listened to our needs and budget and went all out to assist us with making this purchase special for our daughter. He brought out all the bells and whistles with her personalized sign and big Lexus bow even though we chose to purchase used. We will definitely be back when I am ready for my next vehicle. The customer service at Jim Hudson Lexus is bar none!
Charles was a pleasure to work with. He was professional, knowledgeable, and went the extra mile in helping us with the purchase of our vehicle.
Jim Hudson Lexus Of Augusta is a great place! Every purchase has been smooth and my car buying experience was amazing! This is my third purchase and I look forward to future purchases. I would like to thank Cardell and Kyle for making my experience smooth and painless!
My and husband's experience at Jim Hudson was amazing. John Nash was amazing from the very first contact all the way to driving out of the parking lot. We have made several purchases in the past, but this experience was by far the very best. I would buy here again. I have recommended this place to several of friends already.
