Customer Testimonials
Frank’s the best. Great experience.
Well, I never really cared for car salesman until I meet Scott Moon. It was my first time buying a car at Jim Hudson in Augusta . Scott was so nice. When I meet him he made me feel like I was a old friend… Not pushy at all. He helped me fine the perfect car for me. And when I got to the tech part ( showing me how everything worked) Zack Fallos was just as nice. So patient going over how everything worked. It was a Great Experience! I was pleasantly surprised… Thanks to all…. HenriettaDuvall
I had a great experience purchasing my new 2024 Lexus RX 350. This is my second Lexus purchased at Jim Hudson Lexus Augusta and Cardell assisted me each time. Always courteous, professional and friendly, Cardell helped me get my dream car. If I ever plan to purchase another vehicle, I will definitely see Cardell at Jim Hudson Lexus Augusta.
William (Terry) was very professional and a pleasure to do with business with. Truly genuine. Jim Hudson Lexus has unmatched service and an absolutely beautiful facility.
Awesome team!!! Sales person was very knowledgeable of Lexus products, friendly, and expedited process. Financial manager also expedited process, but made sure we had all of our questions answered before moving on to next step. Would recommend Jim Hudson Lexus to everyone.
Excellent!!!
Mark was very nice,respectful, and he had very good customer service skills!!!😊🙏🏾
I and my wife received excellent customer service from Mr. Nash (Sales Consultant) and the Jim Hudson Team! Our car buying experience was smooth and easy and they made us feel comfortable throughout the entire process. Looking forward to this professional relationship for years to come!
I wakes in with a few questions, walked out with many answers. Brittany Irby took her time with me then later, with my wife. Brittany made the purchase convenient along with Sarah Mooney. More importantly, when my wife arrived Brittany ensured she was taken care of with the experience & matched her with Dylan, the Technology Specialist, to set up her new car. A fabulous experience and my wife is all smiles!! Thanks Brittany, Sarah, Dylan & the JHLexus Augusta Team.
I would like to commend sales associate, John Nash, for the excellent sales experience I received from Jim Hudson of Augusta. John was extremely helpful, knowledgeable, and communicative throughout the process. John really knows the Lexus products and takes pride in being able to provide his customers with all of the necessary information they need to make an informed purchasing decision. I would highly recommend John to any prospective Lexus buyer. Thanks John!
Brian Ford provided excellent customer service & made the entire experience both easy & pleasant. I recommend him to anyone looking for a professional salesman.
Brandon was an exceptional car salesperson. I will be back to buy from him again shortly.
Sale personnel and technical support could not been more professional and helpful. Thanks to Paul, Jeffrey, Bill and Michael.
I've purchased 4 vehicles from Jim Hudson Lexus and not sure I'll ever buy anything else. Lakelynn Pfluke has helped numerous times with any service needs. She had a loaner waiting on me when I arrived. Sales & Service is like none other! A++++
Mr. Nash was top notch! He did everything he said he would do. Honest and Professional throughout the entire process. Jim Hudson's customer service is UNMATCHED!
We drove from Columbia SC to Augusta to purchase a vehicle from Jim Hudson Lexus. We spoke with and dealt with Brittany over the phone. When we got to the dealership everything was exactly the way she said it was. She worked very hard to make the deal happen. Very pleased with our experience.
Painless picked out a car took our tests drove. Mr. spivey walked my wife and I through our cost numbers. We signed paperwork came back a couple days later with bank check. Then we were walked through ins and outs how to work everything with our 2024 nx350h. Everyone was very nice to work with at Jim Hudson Lexus. Thanks again, Mr. Spivey.
Always professional service and top of the line staff at Jim Hudson Lexus! Special thanks to our salesman, Scott Spivey who has always effortlessly guided us through the whole purchase process.
I had a wonderful car buying experience with Paul Foust at Jim Hudson Lexus Augusta. He was very patient and understanding of what I was looking for in a new vehicle. I highly recommend dealing with Paul!
The service at Jim Hudson Lexus of Augusta was outstanding from management and the staff were excellent and I could not ask for a better salesman than Scott Spivey
Our salesperson, Mark Charroux, was a delight to work with. He greeted us at the door, and stuck with us through the entire process. We weren't here to buy a Lexus, but he still went out of his way to treat us well and make us feel like valued customers. Always nice to see a fellow Yankee in the south!
He has been patient with me as I pondered over which vehicle would best suit me. He is an amazing person and sales person.
Friendly and caring staff. They had the perfect car for us and met our requirements and price. Alex is a kind, fun and easy to work with. The most pleasant car buying experience we have ever had.
Brian Ford was extremely helpful, courteous, and knowledgeable regarding the various vehicles we inquired about. After only one visit, we knew which vehicle was right for us and Brian and his associates took great care of us. Dominic, a Lexus Tech Specialist even came to our house to sync the garage door to the car and answer any additional questions we had. The dealership itself is impressive and their customer perks are unique. Would definitely purchase another car from Jim Hudson Lexus Augusta and recommend their dealership to anyone!
The buying process was fast, friendly and very efficient. I love doing business with Jim Hudson Lexus of Augusta. The rate they offered beat that of my Credit Union. Great vehicle!
Staff were extremely knowledgeable and the experience was one of the best I can remember at a dealership. We came in to review and ended up buying.
Outstanding customer service
My experience was great as usual. Paul Foust makes buying a car less stressful and he keeps you laughing. Thanks Jim Hudson Lexus!!
Bill Gibbs at Jim Hudson Lexus has excellent Sales and Service teams. Without exception they are all extremely knowledgeable, professional, and friendly. Sales Consultant Sean Agner took the lead and showed me everything I needed to see to narrow my selection. I ended up choosing an IS 500. Since that is a limited model I had to wait for it to arrive. Sean ensured I was kept updated on the delivery status and the car actually arrived ahead of schedule. When it came time to finalize the financing Business Manager Sarah Mooney walked me through the paperwork process painlessly. I picked ...
Brandon was so friendly and knowledgable. Customer service was top notch and he was very responsive to follow up questions.
The best car buying experience we have ever had. Our salesman Brandon Pridgen was wonderful. All the staff were exceptional. Customer service at its best.
On my 18th vehicle purchase at Jim Hudson lexus, the experience was outstanding, I was a little disappointed from the beginning of this one, or actually I was very disappointed at the beginning, but after getting MR. JOSEPH GUILLARY , involved, it was smooth sailing afterwards, Mr. Guillary is truly a professional gentleman that handles business very well when it comes to his guests, I highly appreciate him. I promise if you go see him and you need a chance, or a lead way, Mr. Guillary will help you if he can. The Jim Hudson lexus dealership provides the NUMBER ONE ...
Today I had the pleasant opportunity to have Lakelynn work on my car. Her professionalism, outgoing personality, reassurance attitude is one that will help in my decision of switching from a mercedes automobile to Lexus. She exemplify what company standards and mission statements are. I just had my first meeting and absolutely her customer first attitude is what makes decisions. Thank you! Tammy Gregory
Outstanding response and customer service experience provided by Mr. John Nash. From first contact to driving away with my 2024 SC 500 Convertible took less than 24 hrs. Thank you for being very straightforward honest and efficient. Jim Hudson Augusta is definitely #1 Thank you John and your sales manager. This is my 3rd day driving my convertible and I’m loving it. It’s much more pleasure than I’ve ever expected!
Everyone we talked with for our purchase was helpful, knowledgeable and friendly.
I had a wonderful experience at this Lexus dealer with Brittany serving me and my wife. She did a wonderful job. She was professional, courteous, and answer all of our questions. We are more than satisfied with the results. I would recommend a friend.
I had a totally awesome experience with Jim Hudson Lexus, from the professionalism of the sales team, Mr. Nash was very impressive in attention to detail and made it happen. Tom in management also worked with me on answering questions. Sarah in the financial department explained everything in detail and answered all my questions. This is the second vehicle that I have purchased from Jim Hudson and look forward to the next one.
Brittany was amazing and the customer service was great. I loved that I didn’t have to spend a whole day buying a car, and I love my new NX350.
My salesman, Mr. C. Burton is the greatest. He showed me caring, patience, friendliness, willingness, knowledge, understanding and concern. He’s goes an extra miles to make a sale.
Car ordered and delivered as promised. Excellent transaction including preparation, financing and delivery. Many Thanks.
My purchase at Jim Hudson through Mr. John Nash was one of the easiest car buying experiences I have had!
Charles did a fantastic job in my vehicle search. He was very knowledgeable and supportive in my locating the right vehicle.
Brandon is professional and is considerate of your needs and wants when it come to the car you are looking for. He found me the perfect car for what I needed at the right price.
We purchased a CPO 2023 Lexus NX350H from Jim Hudson's Lexus in Augusta GA. John Nash was our sales associate. He knows his product. A complete gentleman who helped us get through the process. When we identified a few areas requiring paint correction, he did not hesitate to set an appointment to make the vehicle right. I would buy again from John Nash and Jim Hudson Lexus.
My experience at Jim Hudson Lexus was very smooth this was my second purchase with my great salesman Brandon he is very patient and respectful and you tell him what you looking for and he will make it happen with a smooth transaction!!!!
Todd is an excellent salesman to work with, in fact the entire team is very talented and courteous!! This Team made you feel comfortable and relaxed during the purchasing experience!!
Updated stars, all worked out today, Thank you...Too much to say in 15 words Horrible experience 2day. Will see what happens 2morrow to move up stars
It was definitely 5 star experience. Mr. John Nash was my salesman. Very professional and it is like he gave me his own professional advice and I had my Son on speaker and when I left the dealership. My son said Wow that is what you call a salesman. The features on the car versus other cars on the lot. I had intended to drive to Atlanta and had an appointment to go look at a Mercedes as well. My Son said call him and get that car. Do not look any further. I was like yeah. He said make him ...
Got to do business with the incredible Charles Cook this morning. As a first time car buyer, I walked into Jim Hudson full of anxiety, but Charles took it all away. He made the entire process an absolute breeze. Went above and beyond, and then beyond again. I can't thank him enough for making this a great experience! 10/10 highly recommend!!!!!
Working with Brittany was a pleasure. She is extremely knowledgeable and very friendly. Initially we put a deposit down on an incoming vehicle however time was growing short and Brittany notified us that another comparable vehicle arrived, same make/model but different exterior color. It worked out great, we purchased the nightfall blue shade though we wanted black. We are very happy with our choice and Brittany’s excellent customer service.
Scott was very attentive to our needs. Very patient, knowledgeable, informative, and above all HONEST!
Frank Gibbs helped us with our car purchase. It was quick and easy. He didn’t mind that I changed to another car coming to them from the original car I’d test driven! He sent a nice young man to our house to setup the garage opener and our phones in the car which was awesome. Justin went over all features for me then gave me his phone number to call with any other questions! The entire process was very easy! What great service!
You all really have it together. Your team is knowledgeable, polite and easy to deal with (Yes, Dewey, especially you). I have always been treated with the upmost respect with all of you that I have dealt with. It’s the reason I abandoned my former car dealership and came to Jim Hudson Lexus. Thank you.
The staff here are top notch customer service! If you need a vehicle, see Mr. Charles Cook. All the staff are great! I went by today as I could not get my new phone connected to the blue tooth in my car and Zach got it connected within a few minutes. Zach is exceptional customer service with a great attitude. Whether it's a small issue or a more serious issue, the staff here take care of you. The best customer service in the CSRA.
I have a very pleasant experience! My salesman Scott Spivey was very nice and informative! There was no pressure to buy ! The car was cleaned up very well when I picked it up and Michael Henschke went over all the controls and features of the car !
Excellent customer service
This is my first Lexus. Traded my car after 15 years. Purchased Lexus SUV. Beautiful car. Luxurious ride with all the bells and whistles. Brittany was very professional and helpful! Thank you to the Lexus team for the outstanding customer service!
I absolutely love the staff at Jim Hudson Lexus, especially Charles Cook, my sales guy who has put me in each Lexus vehicle I’ve owned. I have tremendous respect for the level of care they pour into getting you exactly what you want and they will even add an element of surprise just to put an even bigger smile on your face! When you hear about “the Lexus experience”, take my word for it, it is truly something spectacular!
Very pleasurable experience buying a second Lexus from Dewey Wilson who’s always knowledgeable and courteous.
I really appreciate the time that you spent with us on Wednesday as we were making a purchase of the Toyota Sienna van. Thank you for showing us the van. Our experience with you was great.
It was a great experience they looked out for me an customer service is awesome!
Our experience with Scott Moon at Jim Hudson Lexus was absolutely fantastic. He was always readily available to answer any questions that we had and was very patient walking us through the entire experience. He helped us find the perfect car for us and was extremely low pressure throughout the process. No stress, no hassle and no hard selling. Definitely will be back to see Scott for our next automobile purchase.
I was well please, thanks for everything
Sean helped us out a few months ago and remembered us when we came back to purchase our vehicle. He let us test multiple options and helped us along the way of purchasing our new vehicle. Would highly recommend visiting Jim Hudson Lexus for another vehicle.
Easiest, stress free car purchase experience!!!
Jim is an outstanding car salesman! From the moment we met, he made the entire car-buying experience a breeze. He was knowledgeable, patient, and attentive to our timeline, helping us find the perfect Lexus that suited our family. Jim's professionalism and friendly demeanor made me feel valued as a customer, and I never felt pressured throughout the process. He took care of all the paperwork efficiently, ensuring a smooth and hassle-free transaction. I highly recommend Jim to anyone in search of a new Lexus; his expertise and exceptional customer service are truly top-notch!
Paul has been helping us at Lexus for at least 10 years now. He is amazing and we appreciate everything he does.
My Lexus experience was top tier. The company is very professional, with consultants like Cardell Burton I will shop Lexus 100 times over. We purchased two cars in one day and Lexus made the process smooth it was a breath of fresh air. Shop at Jim Hudson Lexus you will not be disappointed
No pressure in buying from this dealership. Thank you Brian.
Super experience, first Lexus Charles made it a great first round with Jim Hudson Lexus!
This was a very easy car buying experience, they’re very advanced with the technology. Cardell Burton is a great salesman. Highly recommended.
Thanks to Johnathan at Jim Hudson Lexus for allowing me to take my time, look around and not feel pushed in getting a vehicle. But I found something, just like brand new. The pervious owner took excellent care of my new baby. No trade-in took place. I just purchased the 2011 Rx 350 and I LOVE IT! ❤️ it's affordable for an upscale vehicle and the feel of a Lexus can't be Beat. The price was even better for the mileage and maintenance on this vehicle. It was a steal.
Once they found what I was looking for everything was great from John to financing lady and technicians very friendly and easy to work with. Highly recommend them.
It's rare to find the extraordinary competence and obvious care for customers that I experienced yesterday from Antoinette Rollins in the service department. She turned a difficult situation into a positive outcome. She's a rock star.
Best car buying experience ever! Sean Agner in sales and their entire staff were all great to work with. Thank you!
Cardell is an undeniable leader at Augusta Lexus. He has always provided the best customer experience! He makes the process seamless and is always available to assist. Thanks for being the best part of Lexus!
Dewey is excellent representative of dealership. Knowledgeable, professional and pleasant. Second auto have purchased through him. Highly recommended.
I was searching for a certified preowned Lexus in Augusta. I was so fortunate to work with CJ Banks of Jim Hudson Lexus. He was professional, attentive to my needs, and it was a pleasure to work with him. He was patient as my husband and I looked at several different models to determine the right one for us. We couldn’t be happier with our experience or purchase. We also appreciate Dylan who is the technical person who showed us the features of our car.
Sean and Jim Hudson Lexus was great! Sean realized that I was really torn between the RX and the NX. To help with my decision, he allowed me to drive the RX and the NX long enough to truly know how either would fit in my life. Truly couldn’t have asked for better service. Thank you Sean for making the buying experience smooth for the 2nd time.
Just ask for Mr Burton or Mr Guillory
My personal experience with Paul at Jim Hudson Lexus Augusta Dealership is always positive and 5 star. The buying experience is not stressful and I have never been pressured or rushed into a decision. There is always quick and clear communication by phone, text or in person. The final price is exactly as negotiated with no last minute surprises. The dealership makes the process easy and painless. Tech assistance and service are the best too. Highly recommend Paul at Jim Hudson Lexus Augusta.
